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Header image for the current page Case Studies

NHS and Healthcare Case Studies

CASE STUDY - 08/07/2024

Improving financial reporting for Norfolk and Suffolk NHS Foundation Trust

NHS Arden & GEM brought together a multidisciplinary team, with expertise in finance and business intelligence, to work collaboratively with the Norfolk and Suffolk NHS Foundation Trust finance team to improve the efficiency and effectiveness of current financial reporting mechanisms and outp...

CASE STUDY - 04/07/2024

Developing a website with a seamless user journey for the National Institute for Health and Care Research

In May 2024, the National Institute for Health and Care Research Birmingham Biomedical Research Centre unveiled a revamped website, designed and developed by the NHS Arden & GEM and NHS Midlands and Lancashire collaborative Communications and Engagement team.

CASE STUDY - 28/06/2024

Developing a user-centric website for cardiovascular care excellence

The National Institute for Cardiovascular Outcomes Research (NICOR) partnered with the NHS Arden & GEM and NHS Midlands and Lancashire collaborative Communications and Engagement team to develop a new, user-friendly website.

CASE STUDY - 26/06/2024

Improving project delivery for the ICB and GP practices in Northamptonshire

In May 2022, NHS Northamptonshire ICB transferred responsibility for IT project management to the Arden & GEM IT service. A new team was put in place and tasked with establishing effective governance, clear communication and a more collaborative approach to working with practices.

CASE STUDY - 24/06/2024

Providing an IT service desk for commissioners and GPs in Essex

When commissioners in Essex appointed Arden & GEM to deliver corporate and GP IT support, mobilisation and continual improvement of a service desk for users was a fundamental element of the contract.

CASE STUDY - 21/06/2024

Streamlining daily financial ledger reporting with RPA

Effectively managing the finances within any organisation requires accurate information to be available to the right people at the right time. To make the daily process of downloading, combining and uploading transaction reports more efficient, our IT service used Robotic Process Automation (RPA)...

CASE STUDY - 03/06/2024

Developing a harmonised Section 117 aftercare policy for Black Country Healthcare NHS Foundation Trust

Two experienced, registered mental health nurses from Arden & GEM’s Clinical Support team led a process of stakeholder engagement and policy development to put in place a harmonised Section 117 aftercare policy across the Black Country health and care system, which underpins clinical practice...

CASE STUDY - 10/05/2024

Specialist training for health and justice services on NHS continuing healthcare and fast-track referrals

Arden & GEM’s clinical support team was engaged to design and deliver a specialist training programme to provide prison healthcare staff with a clearer understanding of NHS continuing healthcare and increased knowledge of the decision-making processes.

CASE STUDY - 09/05/2024

Implementing a Population Health Management methodology across Lincolnshire Integrated Care System

Arden & GEM’s clinical support team has provided expertise and experience in project management, business management and clinical engagement to help the Lincolnshire ICS Population Health Management programme achieve its vision and goals, implementing  a whole system approach to intelligence-...

CASE STUDY - 30/04/2024

Improving efficiency of the prior approval requests process through better use of Blueteq

NHS Lincolnshire Integrated Care Board (ICB) engaged NHS Arden & GEM’s Clinical Support team to undertake a project which would streamline their prior approval request process, improve visibility of requests and maintain ongoing assurance.