Primary care has a fundamental role to play in shaping and delivering the changes identified in the Long Term Plan. Practices will be required to work together to deal with pressures in primary care and extend the range of services delivered through integrated, multidisciplinary teams.
With the development of Primary Care Networks (PCNs), implementation of the new GP contract and a focus on greater collaboration, primary care is at the start of a process to drive delivery of joined up care across local areas. We can support you to achieve at-scale delivery, run your day to day operations as smoothly and efficiently as possible, while extending and improving patient services through intelligent use of data and embracing new technology and ways of working.
The move towards greater collaboration and integration, focusing on prevention and personalised care, encourages services to come together to serve a registered population of 30,000 to 50,000. While we recognise that individual circumstances, and local context, require a tailored approach, we have developed a modular framework that can support practices and networks develop a vision for local primary care, agree organisational form and become operational. Alongside a focus on leadership and culture development, we can work with networks to consider what relationships have been built, how data is being used to inform decisions, how digital technology is being harnessed and how to move towards a population health approach.
Improving care for patients, through extending local services and creating integrated teams, requires practices to have the capacity to focus on designing and leading service improvements. Our range of high-quality, competitively priced and effective business support services enable the smooth running of practices and at-scale collaborations, so that staff have the time they need to innovate and transform.
We can keep your organisation safe and compliant, with all your business support needs met by just one NHS supplier, so you directly benefit from our economies of scale.
Clinical systems and data
Effective and secure IT systems are essential for efficient and accessible healthcare. We support more than 500 GP sites with service management, service desk facilities, end user support, hosting, network management, field engineering, IG and cyber security. With experience of unifying operating models and implementing single integrated patient record systems across multidisciplinary sites and services, we can ensure you have the right technology in place and are working optimally at a practice, network and system level.
Our business intelligence experts are already supporting clinicians with a range of innovative tools that provide the opportunity for population health approaches, including our award-winning risk stratification solution and intuitive business intelligence system, GEMIMA. Our data and insight enables GPs to view the whole pathway for their patients for improved case management, crisis avoidance and proactive care.
Our medicines optimisation team works with primary care teams across England to provide prescribing support that covers audits and reviews, drug switch programmes, capacity provision as well as a care home medication review service. With expertise from primary, secondary and community care our team can support practices to improve prescribing practice and patient safety while also identifying cost savings.
Creating a sustainable NHS requires the empowerment and activation of patients to better manage their own health, whether that’s through behaviour change initiatives or supporting people with long-term conditions. Our multidisciplinary support brings together proven clinical, communications and digital expertise to provide advice and support on all aspects of self-care programme delivery embracing social prescribing, digital therapeutics and behavioural nudge approaches.
Our award-winning social marketing team also works with practices to develop both proactive awareness campaigns that inform patients – from symptom checks to using online services – and behaviour change campaigns that drive patients to take action, such as increasing the uptake of seasonal flu vaccinations.
We can support you to achieve at-scale delivery, run your day to day operations as smoothly and efficiently as possible, while extending and improving patient services through intelligent use of data and embracing new technology and ways of working.
We would love the opportunity to talk with you about working collaboratively to meet your primary care challenges.
Arden & GEM is already supporting primary care providers to deliver efficiency and improve outcomes for patients. Find out more by accessing the resources below.
Visit Arden & GEM at Best Practice 2019 to learn how our tailored primary care solutions are already helping customers to develop and deliver a vision for local primary care.
Primary care is making positive strides when it comes to digitally-enabled healthcare. It’s exciting to hear about successful moves to implement video and online consultations, enable patients to view their records online and the growth of wearables to support self-care. But offering these at scale means thinking ahead about what changes will be needed so that the benefits of technology become widespread and not confined to the most digitally ambitious GPs.
NHS Arden & GEM is pleased to announce that we will be exhibiting at Health and Care Innovation Expo 2019 on Wednesday 4 and Thursday 5 September.
Representatives from Arden & GEM will be exhibiting at the forthcoming King’s Fund event ‘Primary Care Networks: delivering integrated services at a neighbourhood level’ to share our solutions for transforming primary care including at-scale delivery, operational support, intelligent use of data and embracing new technology.
With the deadline by which practices must join a primary care network (PCN) just a day away. Chris Davies, our transformation partner, asks if you are ready for the changes this will bring.
With the deadline for practices to join a Primary Care Network (PCN) fast approaching, Arden & GEM’s service transformation team is working with practices and federations to support the start of this journey.
With Self-Care Week taking place across the NHS from 12 – 18 November, Arden & GEM has devised a ‘Self-Care Tooklit’ to support GPs in South Warwickshire to promote better self-care with their patients.
Arden & GEM CSU’s business intelligence team has won a prestigious Health Business Award, in the ‘Patient Data’ category, for their use of risk stratification tools.
When it comes to providing more efficient and effective services, the quick wins have already been banked. So how do GP practices continue to improve services and save money – while grappling with an ageing population, exponential rise in long term conditions, tighter budgets, increasing vacancies and a heavier workload – asks Helen Seth, Associate Director of Business Intelligence at Arden & GEM.
By working in partnership with the CCG’s Designated Nurse for Safeguarding Children, Arden & GEM Commissioning Support Unit’s Clinical IT Service developed a specialist template to support GPs in their safeguarding responsibilities.
If you’d like to find out more about how we can support you to transform primary care, please fill in the form below: