With IT playing an increasing role in the management and delivery of modern healthcare, our highly skilled IT team delivers a comprehensive service, from day to day IT support through to the development of bespoke systems to support clinical priorities.
Our comprehensive range of IT support services cover strategic IT, asset management (hardware and software), project support and remote and on-site helpdesk support. In an evolving health system, we can help with systems development and system integration and help you to navigate the complexities associated with data sharing protocols and Information Governance. We also support clients with mobile computing, data storage, back-up and disaster recovery and being Cyber Essentials Plus accredited, our cyber security expertise ensures a cyber-safe environment.
We bring:
- Strategic insight and practical experience to design, develop, build and maintain IT infrastructure that supports you to deliver your services.
- Robust development and support to GP practices, making best value of GP Systems of Choice (GPSoC) and ensuring that IT supports the development of federated primary care and wider new models of care.
- Planning and delivery of IT solutions across the care economy and development of new service models, including the implementation of digital roadmaps to paperless care by 2020.
- Detailed understanding of working with all existing clinical systems, enabling us to develop complementary tools to enhance your existing software.
- Safe and robust management and information sharing protocols around the appropriate use of patient and personal confidential data, fully compliant with NHS standards and ISO Security standard 27001.
- A strong track record of developing tailored solutions to enable better information sharing across primary, community and social care teams.
- A complete IT support service, including software, hardware and training underpinned by our IT service desk and field engineers.
- Development, hosting and maintenance of websites, intranets, business intelligence tools and cloud software solutions.
- A full range of ICT infrastructure services including data storage and backup, disaster recovery, server hosting, wireless provisioning and IP telephony services.
Benefits:
We provide flexible, responsive and resilient IT services designed to support ICBs in delivering both their corporate and GP IT objectives.
We have established a dedicated strategic IT programmes service, supported with robust operational delivery to ensure your IT needs are met.
In addition to core IT services, our clinical IT team is playing a growing role in supporting front line services through the development of innovative tools to improve accuracy and consistency of care.
“It has been great working with the Arden & GEM Clinical Systems team in the development
of the Locality Based MDT Unit. The new unit is delivering a range of benefits
including, streamlining the referral process from Primary Care, improved communications
with GP’s, simplified data collection and easy access to activity and performance data.
The team have been responsive, effective and provided us with excellent training on the
new system.”
Ruth Adam, Programme Manager Whole System Integration, Milton Keynes CCG and Milton
Keynes Council
ADDITIONAL IT SERVICES
RELEVANT READING
Find out more about our IT services by accessing the resources below.
Readying for change: priority considerations for providers in embracing the latest digital, data and analytics demands
Helen Duckworth, our Director of Business Intelligence Transformation, considers the common challenges and key aspects providers need to consider, both individually and collectively, to prepare for digital and data opportunities in this article for National Health Executive.
Join our new webinar series to address NHS planning and decision-making challenges
NHS Arden & GEM is joining together with Anaplan to host a series of focused webinars designed to address the key challenges in NHS planning and decision-making.
NHS Providers Annual Conference 2024
The four NHS Commissioning Support Units (CSUs) will be participating in this year’s NHS Providers Annual Conference and Exhibition to share how we can support NHS leaders in addressing the current and future challenges in health and care.
NHS Integrating Care Conference: Hear from our Executive Director on the role of dynamic planning
Arden & GEM’s Executive Director of Strategy, Planning and Innovation, Alison Tonge, will be joining the NHS Integrating Care Conference on Wednesday 2 October 2024 to share how a dynamic connected planning approach can support our aspirations to deliver better integrated care.
Key learnings from the ‘Pioneering Sustainable Healthcare’ webinar
On 19 September 2024, colleagues from across the health and care sector came together as part of a 90 minute webinar to learn from sustainability experts and hear more about a new tool designed to assist the NHS in meeting its goal of becoming the world’s first net zero health service.
Futureproofing network connectivity for GP practices in Lincolnshire by optimising the data cabinet estate
NHS Arden & GEM’s IT Project and Programme Management and Delivery team secured funding and approval from Lincolnshire ICB to improve installation, use and maintenance of the data cabinet estate within local GP practices.
Developing a strategic data and analytics platform for Mid and South Essex Integrated Care System
When Mid and South Essex Integrated Case System (ICS) identified a need for a system-wide, consolidated, collaborative data and analytics platform, Arden & GEM’s BI team was tasked with co-producing a solution.
“By making data-driven decisions and demonstrating their impact, we build trust with residents and stakeholders”
Thanuya Mampilly, Digital and Transformation Lead at Central Basildon PCN, shares her experience of using the Athena strategic data and analytics platform.
Finalist status for Arden & GEM at the National Cyber Awards
NHS Arden & GEM’s cyber security team has been announced as a finalist at this year’s National Cyber Awards in the NHS England Award category.
Growing digitalisation: How NHS IT support must adapt to meet demand
Andrea Slater, Head of Service Delivery at NHS Arden & GEM, shares how IT services can be delivered more effectively, and the elements required to maintain a consistent and robust service, in this article for National Health Executive.
CONTACT US
If you’d like to find out more about IT, please contact us here: