Continuing healthcare (CHC) is a complex area of service delivery that requires robust management to ensure your provision is efficient and equitable for those with long-term complex health needs.
We help to empower patients, improve their experience and deliver personalised care through assessment, review and care planning with a focus on quality of care. We offer a flexible modular approach of solutions for each step of the full lifecycle of CHC and funded care pathways.
Our support includes:
- CHC and funded care - specialist expertise delivered across specific steps or end-to-end along the entire pathway
- Clinical audit and review - ensuring standards and procedures are adhered to, with patient outcomes the focus of each step of the pathway
- Finance - audits, CIP and QIPP and transactional (billing and invoicing)
- Market development and procurement - brokerage at scale and consolidating contracts to support the procurement and management of providers
- Bespoke technology packages - case management and dynamic purchasing systems
- Data and analytics - referral information type and source; waiting times, equality and inclusion; time to offer, time to placement, cost and frequency of changes in needs
- Training and development - for all staff involved in the CHC process.
Our key strengths and expertise:
As one of the largest providers of funded care services in the UK, we deliver services at scale, aligned to best practice and tailored to match all relevant frameworks and legislation while access to large datasets enables invaluable benchmarking and analysis of trends. We provide specialist multidisciplinary expertise and work in close partnerships with local authorities and care providers. Our support provides easy access to additional specialist capacity (such as in liberty protection safeguards) and utilises market leading technology for purchasing and case management to enable efficiency.
Our Continuing Healthcare and funded care services will help you to:
- Ensure consistency in the provision of CHC and funded care to improve the patient experience
- Generate efficiencies and ensure standardisation in CHC and funded care to improve quality outcomes for patients
- Utilise data to inform service planning and budget setting for CHC and funded care delivery.
RELEVANT READING
Find out more about our continuing healthcare services by accessing the resources below.
Mapping training and career pathways for pharmacy professionals in the Midlands and East of England
In response to a perceived lack of clarity about training and education needs for pharmacists and pharmacy technicians, Health Education England commissioned Arden & GEM to conduct a pilot study to explore current post-registration education and training pathways.
Converting existing nurse competency frameworks into a Digital Paediatric Skills Passport
NHS Arden & GEM’s Clinical Support team was engaged by NHS England to provide programme management and strategic leadership to digitalise paediatric critical care competency frameworks.
Co-developing an integrated, system-wide frailty strategy in Lincolnshire
Sarah-Jane Mills from Lincolnshire Integrated Care Board and Roz Baker from NHS Arden & GEM CSU explain how they led development of an integrated frailty strategy to bring together disparate services and pathways that would improve quality and outcomes for Lincolnshire’s growing frail population in this article for Healthcare Leader.
Co-developing and implementing a frailty strategy for Lincolnshire Integrated Care System
Arden & GEM’s Clinical Support team worked closely with ICB colleagues to bring together a wide range of stakeholders from across health and social care to co-develop a frailty strategy for Lincolnshire.
Developing a harmonised Section 117 aftercare policy for Black Country Healthcare NHS Foundation Trust
Two experienced, registered mental health nurses from Arden & GEM’s Clinical Support team led a process of stakeholder engagement and policy development to put in place a harmonised Section 117 aftercare policy across the Black Country health and care system, which underpins clinical practice and ensures service users are offered access to support which meet their needs.
Specialist training for health and justice services on NHS continuing healthcare and fast-track referrals
Arden & GEM’s clinical support team was engaged to design and deliver a specialist training programme to provide prison healthcare staff with a clearer understanding of NHS continuing healthcare and increased knowledge of the decision-making processes.
Implementing a Population Health Management methodology across Lincolnshire Integrated Care System
Arden & GEM’s clinical support team has provided expertise and experience in project management, business management and clinical engagement to help the Lincolnshire ICS Population Health Management programme achieve its vision and goals, implementing a whole system approach to intelligence-led decision making.
Improving efficiency of the prior approval requests process through better use of Blueteq
NHS Lincolnshire Integrated Care Board (ICB) engaged NHS Arden & GEM’s Clinical Support team to undertake a project which would streamline their prior approval request process, improve visibility of requests and maintain ongoing assurance.
Improving reporting process efficiencies for the NHS England Midlands Region specialised commissioning pharmacy team
The NHS England Midlands Region specialised commissioning pharmacy team agreed a package of support with Arden & GEM that would see the CSU’s medicines optimisation team provide additional capacity and capability in invoice validation, drugs challenges, contract meetings and commissioning query response.
Accessing post-registration training: a regional survey
The findings from our pilot study, commissioned by Health Education England, to explore potential inconsistencies in training across different pharmacy sectors in the Midlands and East of England have been published in the Pharmaceutical Journal.
CONTACT US
If you’d like to find out more about continuing healthcare, please contact us here: