We provide IT and Digital related Project and Programme Management and Delivery solutions to organisations across the NHS. Successfully undertaking projects with NHS England, Primary Care, ICBs, and providers in Mental Health, Acute, and Community services.
Working independently or alongside your existing IT service we listen to your needs to deliver a range of IT solutions from complete end to end programmes of work to bespoke complementary projects.
Our team of qualified IT experts work with key stakeholders, including the project sponsor, subject matter experts and suppliers to ensure the expected deliverables, timescales and scope are met, along with ensuring project tolerances and budget parameters are satisfied.
With significant NHS and IT knowledge we have a deep understanding of how best to support you, checking solutions are specific to your needs, recognising clinical pressures, and providing excellent value for money. We ensure consistent standards are implemented, which allows programmes and projects to be managed using a constant approach, including capturing benefits and dependencies.
Governance and assurance is provided by our Portfolio Management Function which tracks, governs and quality assures all projects via the Verto Project Management Tool and Programme Overview Board. This guarantees integrity across all projects and programmes to a standardised process ensuring all customers and stakeholders receive high quality outcomes using recognised methodologies.
Why Arden & GEM?
As an integral part of the NHS family, we already deliver IT solutions to a large number of healthcare organisations, supporting over 40,000 users across the English health system. This brings specialist experience and expertise as well as providing efficiencies through economies of scale.
We are part of a wider network of project and management support within Arden & GEM, which includes expertise such as digital transformation, robotic process automation, corporate effectiveness, and governance.
Qualifications held by the team include PRINCE2, Agile, and Change Management.
CASE STUDIES
Arden & GEM is already helping healthcare systems with IT Project and Programme Management and Delivery. Find out more by accessing the resources below.
Futureproofing network connectivity for GP practices in Lincolnshire by optimising the data cabinet estate
NHS Arden & GEM’s IT Project and Programme Management and Delivery team secured funding and approval from Lincolnshire ICB to improve installation, use and maintenance of the data cabinet estate within local GP practices.
Improving project delivery for the ICB and GP practices in Northamptonshire
In May 2022, NHS Northamptonshire ICB transferred responsibility for IT project management to the Arden & GEM IT service. A new team was put in place and tasked with establishing effective governance, clear communication and a more collaborative approach to working with practices.
Streamlining daily financial ledger reporting with RPA
Effectively managing the finances within any organisation requires accurate information to be available to the right people at the right time. To make the daily process of downloading, combining and uploading transaction reports more efficient, our IT service used Robotic Process Automation (RPA) to automate this resource-intensive task.
Automating IT account processes for staff joining and leaving NHS Trusts
Arden & GEM’s in-house RPA team worked alongside the IT service desk to conceptualise, develop and implement an RPA solution to managing account processes for staff joining and leaving NHS Trusts in Lincolnshire, Derbyshire and Essex.
Improving the patient check-in experience during GP visits
Arden & GEM’s IT service put together a dedicated project team and funding proposal to work with Lincolnshire ICB and the 113 GP practices in Lincolnshire to reinstall patient self-check-in screens following COVID-19 measures which have improved the efficiency and experience of the check-in process.
Implementing Multi Factor Authentication to reduce cyber threats
NHS Arden & GEM CSU’s IT service has successfully implemented Multi Factor Authentication (MFA) to strengthen the organisation’s protection against phishing, malware and ransomware attacks.
CONTACT US
If you’d like to find out more about our IT Project and Programme Management and Delivery please contact us here: