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Header image for the current page HRWT - HR Consultancy Helpdesk

HR Consultancy Helpdesk

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The ‘Future of NHS Human Resources and Organisational Development’ report highlighted the need for the people profession to transform the way it operates and delivers services. HR functions increasingly need to identify opportunities to release the capacity of the organisation and its people profession to focus on value-adding activities and provide services that address core workforce challenges.

Arden & GEM has developed an HR Consultancy Helpdesk service that provides your employees with immediate access to HR advice, information, tools and support for everyday workforce challenges. From providing managers with advice on how to deal with performance management or employee relations/absence management issues, to supporting with end-to-end recruitment services at the touch of a button, our virtually delivered HR solution can deliver the assistance your managers need.

The HR Consultancy Helpdesk can even support on more complex projects including skills audits to facilitate learning and development interventions; production and implementation of best practice HR policies and procedures ensuring their legal compliance; employee advice and guidance on rewards, payroll and staff welfare and remote or on site advice on HR issues such as TUPE/mergers.

Our helpdesk provides an invaluable resource that streamlines your HR operation and creates capacity for your inhouse team to concentrate on more pressing workforce issues.

Our HR Consultancy Helpdesk enhances efficiency, communication and effectiveness of HR services. Our solution provides:

  • Access to immediate, dependable, supportive HR consultancy services, delivered by the NHS and tailored to meet the needs of your organisation
  • A helpdesk service managed by a team of CIPD qualified HR professionals who are experienced in all aspects of HR (both in the public and private sector), maintaining objectivity and ensuring credibility
  • Flexible support when you require additional HR expertise or capacity - from outsourcing elements of the HR function, including complex or labour intensive HR activities, to the entire service.

Why Arden & GEM?

We are an established supplier of end-to-end HR transactional and transformational services and deliver HR support to over 100 clients across the UK. The HR Consultancy Helpdesk service is managed by a team of HR Professionals who each hold a range of qualifications ranging from CIPD level 3 to 7, with all Senior HR Business Partners level 3 and above.

This automated and streamlined service means employees benefit from receiving a much improved helpdesk experience, which subsequently reflects on the organisation who also benefit from cost savings and productivity efficiencies as a result of the reduction in administrative time and errors.

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If you’d like to find out more about our HR Consultancy Helpdesk service please contact us here: