Demand and complexity in general practice are increasing, and practices are facing a widening gap between patient demand and the capacity available to meet population needs. All practices have pressures and workforce challenges, with these often felt most acutely in practices working in areas of high need and deprivation, and in rural areas.
New approaches for tackling these pressures are recognised in the Modern General Practice model, which aims to better align capacity with demand, improve the working environment for staff and improve patient experience. Implementation of the model is being supported by quality improvement initiatives such as the General Practice Improvement Programme (GPIP) – Practice Level Support (PLS), providing hands-on support to practices wanting to explore and implement opportunities to improve productivity, patient outcomes and staff wellbeing.
Arden & GEM is working collaboratively with Midlands and Lancashire, North of England, and South, Central and West Commissioning Support Units as one of five PLS Delivery Partners.
In a series of interviews, Dr Mayur Lakhani, GP Principal, Highgate Medical Centre, Leicestershire shares his thoughts on the PLS programme with Ian Razzell, Associate Director of Primary Care, NHS Arden & GEM CSU.
Best part of PLS
Difference PLS makes
Problems PLS has helped
Message to other Practices
Takeaway benefits of PLS
Useful links
- To find out more about GPIP – PLS please click here
- To find out more about how Arden & GEM is supporting primary care please click here
- You can also read our article ‘Transforming primary care in general practice’, published in Healthcare Leader.
RELEVANT READING
Arden & GEM is already supporting primary care providers to deliver efficiency and improve outcomes for patients. Find out more by accessing the resources below.
Athena improves care for people with frailty, dementia and life limiting conditions in Mid and South Essex
The NHS in Mid and South Essex is using data to better meet the health and care needs of adult residents with frailty, dementia and nearing end of life as part of an ‘Ageing Well’ stewardship programme.
Mapping training and career pathways for pharmacy professionals in the Midlands and East of England
In response to a perceived lack of clarity about training and education needs for pharmacists and pharmacy technicians, Health Education England commissioned Arden & GEM to conduct a pilot study to explore current post-registration education and training pathways.
Co-developing an integrated, system-wide frailty strategy in Lincolnshire
Sarah-Jane Mills from Lincolnshire Integrated Care Board and Roz Baker from NHS Arden & GEM CSU explain how they led development of an integrated frailty strategy to bring together disparate services and pathways that would improve quality and outcomes for Lincolnshire’s growing frail population in this article for Healthcare Leader.
Co-developing and implementing a frailty strategy for Lincolnshire Integrated Care System
Arden & GEM’s Clinical Support team worked closely with ICB colleagues to bring together a wide range of stakeholders from across health and social care to co-develop a frailty strategy for Lincolnshire.
Futureproofing network connectivity for GP practices in Lincolnshire by optimising the data cabinet estate
NHS Arden & GEM’s IT Project and Programme Management and Delivery team secured funding and approval from Lincolnshire ICB to improve installation, use and maintenance of the data cabinet estate within local GP practices.
“By making data-driven decisions and demonstrating their impact, we build trust with residents and stakeholders”
Thanuya Mampilly, Digital and Transformation Lead at Central Basildon PCN, shares her experience of using the Athena strategic data and analytics platform.
Increasing uptake of the Veteran Friendly GP Practice Accreditation Scheme
Ian Razzell, Head of Primary Care Services and veteran, explains how NHS Arden & GEM increased take-up of the Veteran Friendly GP Practice Accreditation Scheme in our latest case study for Healthcare Leader.
Growing digitalisation: How NHS IT support must adapt to meet demand
Andrea Slater, Head of Service Delivery at NHS Arden & GEM, shares how IT services can be delivered more effectively, and the elements required to maintain a consistent and robust service, in this article for National Health Executive.
Making time to save time - tackling the digital dilemma in primary care
Enabling practices and PCNs to benefit from digital tools means improving awareness of what's possible and making it easier to implement new ways of working. Lisa Whattam, Clinical Systems Training Manager, and Joshua Slater, Communications and Engagement Manager, explain how this can be achieved in our latest blog for Healthcare Leader.
CONTACT US
If you’d like to find out more about our General Practice Programme - Practice Level Support please contact us here: