Our award-winning Service Transformation team has a proven track record of working in partnership with clients to design, develop, implement and evaluate cost effective service transformation projects. We help you to solve problems by delivering new models of care which improve patient outcomes and experience, making services more efficient and sustainable.
We bring:
- Knowledge and skills to take on projects at any scale: from changes to particular patient pathways (at specialty or disease level), through service reconfiguration to multi-agency, system-wide integration.
- A holistic approach to transformational change that covers culture and consultation; shared purpose; implementation; and accountability, to deliver change which is affordable, deliverable and effective.
- Tools and knowledge to deliver new models of care and develop Integrated Care Systems. This includes our robust logic models and evaluation system which helps ICBs fully understand the impact of change and quickly identify the effectiveness of individual interventions. Services also include accelerated learning events, options appraisals and business case development.
- Extensive experience of working in partnership with local authorities and providers to transform a range of health care services.
- Support to develop sustainable programmes which reduce reliance on acute services, drawing on our experience of delivering diverse redesign projects from telehealth systems to self-management pulmonary rehabilitation programmes.
- Detailed knowledge of community, voluntary and third sector providers, investing in programmes that improve the capacity of these organisations to take on a greater role in delivering commissioning priorities.
- Close working with private sector partners and national bodies to explore service change built on innovative contracting methods such as outcomes-based commissioning and capitated payments.
Benefits:
We bring you a pragmatic, practical approach to help you to move from the ‘what’ through to the ‘how’. We don’t just stop at strategy, strategic outline case or business case development, we also provide implementation support, project management office (PMO) and evaluation.
Our team combines senior level transformation experience, clinical expertise and direct experience of working for acute trusts, commissioning organisations, local authorities and third sector organisations. They are supported by our 300 clinical staff that provide specialist expertise where needed.
As part of the NHS family, we understand the pressures you face in delivering better patient care alongside greater efficiencies. We have unrivalled expertise in the development and delivery of integrated, cost-effective care across regions - incorporating health and social care, community, acute, mental and physical health services.
In addition to our in house expertise, we have an established network of partners with national and international experience to enhance redesign capabilities where needed.
“The Arden & GEM team recognised the need for excellent communication and remained focussed on solutions and good outcomes, with an end result of all local transformation plans being assured and deadlines being met.”
Joanna Yellon, Head of Assurance, Operations & Delivery at NHS England Health Services
RELEVANT READING
Find out more about our multi award-winning service transformation team by accessing the resources below.
Using data to drive better diabetes care in Bedfordshire, Luton and Milton Keynes
Arden & GEM's Head of Data Science and BLMK ICB's Associate Director of Contracting and Business Intelligence explain how an early warning system is enabling clinicians to shift from reactive to proactive diabetes care leading to earlier, more effective interventions and improved outcomes.
Unlocking innovation: the role of user-led training in achieving change
Peter Glover MBE, Business Intelligence Training, Change and Adoption Lead at NHS Arden & GEM shares how insightful, inclusive training which encourages participation, explains context and provides clarity on anticipated benefits is key to a successful innovation process int his article for National health Executive.
Why clarity and consistency are essential to realise the benefits of integrated urgent and community care
All ICSs are required to provide an urgent community response (UCR) service which delivers urgent crisis support to people in their own homes. In this blog for Integrated Care Journal, Senior Consultant, Lisa Harrigan considers how variation in service maturity and delivery is limiting the potential for systems to realise much needed benefits.
Using data to enable and measure stewardship-led transformation
NHS Arden & GEM and Mid and South Essex ICS share how data is being used to enhance care and drive sustainable change, as part of a stewardship approach, in this blog for Healthcare Leader.
Key themes emerge from the Complete Care Community 2024 health inequality symposium
The Complete Care Community Programme delivered a successful health inequality symposium earlier this month, with almost 100 delegates attending the event at the De Vere Latimer Estate, Chesham.
The role and relevance of social value in transforming the NHS
Professionals from across the health and social care sector were brought together by NHS Arden & GEM on Wednesday 6 March 2024 to unpick the role of social value in moving to a preventative, collaborative and resilient healthcare system.
Webinar: How to be successful in implementing green initiatives to reach net zero
On 27 February 2024, Arden & GEM hosted an engaging and passionate webinar focused on the NHS Green Plan.
Arden & GEM supporting the Armed Forces veteran friendly accredited GP practice programme
NHS England is working with NHS Arden & GEM to deliver the Armed Forces veteran friendly accredited GP practice programme.
Arden & GEM programme manager to speak at BAPCO 2024 on Hybrid Connex project
Monica France, Programme Manager, Digital Transformation at Arden & GEM, has been invited to Chair a speaker session at BAPCO, on the latest developments with the Hybrid Connex digital ambulance of the future project, following the trials with East of England Ambulance Service NHS Trust.
Supporting the East Midlands Acute Provider Network development journey
A collaborative team from Arden & GEM and Carnall Farrar worked closely with nominated representatives from the the East Midlands Acute Provider Network to co-design and deliver a workshop programme with clear objectives and outputs.
CONTACT US
If you’d like to find out more about service transformation, please contact us here: